Zoom Logo

Zoom Phone Admin Training - Shared screen with speaker view
Vincent - Zoom Training
12:56
Welcome everyone! We are recording today's session and you will receive an e-mail tomorrow with a link to the recording as well as a link to the chat transcript. Thank you for joining us today!
Vincent - Zoom Training
14:55
*****Quick Start Guide for Zoom Phone Users -https://support.zoom.us/hc/en-us/articles/360028936531-Quick-Start-Guide-for-Zoom-Phone-Users*****Quick Start Guide for Zoom Phone Administrators -https://support.zoom.us/hc/en-us/articles/360001297663-Quick-Start-Guide-for-Zoom-Phone-Administrators*****
Vincent - Zoom Training
24:56
*****Managing Multiple Sites - https://support.zoom.us/hc/en-us/articles/360020809672-Managing-Multiple-Sites*****Managing the Blocked List - https://support.zoom.us/hc/en-us/articles/360021146872-Managing-the-Blocked-List*****Setting an Emergency Address - https://support.zoom.us/hc/en-us/articles/360021062871-Setting-an-Emergency-Address*****Managing Global Settings - https://support.zoom.us/hc/en-us/articles/360025846692-Managing-Global-Settings*****Setting Up Call Delegation and Shared Lines - https://support.zoom.us/hc/en-us/articles/360032881731-Setting-Up-Call-Delegation-and-Shared-Lines*****
Vincent - Zoom Training
29:46
*****Managing Phone Users - https://support.zoom.us/hc/en-us/articles/360021058071-Managing-Phone-Users*****Adding a Zoom Room to Zoom Phone - https://support.zoom.us/hc/en-us/articles/360025153711-Adding-a-Zoom-Room-to-Zoom-Phone*****
Vincent - Zoom Training
39:46
*****Managing Call Queues - https://support.zoom.us/hc/en-us/articles/360021524831-Managing-Call-Queues*****Managing Auto Receptionists and Integrated Voice Response (IVR) - https://support.zoom.us/hc/en-us/articles/360021121312-Managing-Auto-Receptionists-and-Integrated-Voice-Response-IVR-*****Creating an interactive voice response (IVR) system and dial-by-name directory - https://support.zoom.us/hc/en-us/articles/360038601971-Creating-an-interactive-voice-response-IVR-system-and-dial-by-name-directory*****
Vincent - Zoom Training
46:42
*****Managing Phone Numbers - https://support.zoom.us/hc/en-us/articles/360020808292-Managing-Phone-Numbers*****Number Porting Requests - https://support.zoom.us/hc/en-us/articles/360021333732-Number-Porting-Requests*****Provisioning Phones and Devices - https://support.zoom.us/hc/en-us/articles/360021119092-Provisioning-Phones-and-Devices*****Quick Start Guide for Provisioning Desk Phones - https://support.zoom.us/hc/en-us/articles/360033223411-Quick-Start-Guide-for-Provisioning-Desk-Phones*****Zoom Phone Supported Devices - https://support.zoom.us/hc/en-us/articles/360001299063-Zoom-Phone-Supported-Devices*****Configuring Desk Phone Provision Templates - https://support.zoom.us/hc/en-us/articles/360035817952*****
Vincent - Zoom Training
53:44
*****Viewing and Identifying Call Logs - https://support.zoom.us/hc/en-us/articles/360021114452-Viewing-and-Identifying-Call-Logs*****Viewing the QoS Dashboard - https://support.zoom.us/hc/en-us/articles/360021086452-Viewing-the-QoS-Dashboard*****
Vincent - Zoom Training
01:06:46
*****Trainings - https://www.zoom.us/livetraining*****Events - https://www.zoom.us/events*****Support - https://support.zoom.us*****
Vincent - Zoom Training
01:07:28
*****Feedback Survey - https://www.surveymonkey.com/r/LJV6TW2*****